Privacy & Cookie Policy

Who We Are

We are Reina Kitchen Meze & Bar.

Our address is:
11/12 Market Road
PO19 1JW

Our phone number is:
01243 787 303 or 01243 788 717

Our email address is:

Our website address is:

This Privacy and Cookie Policy

When you first land on our website you will notified that we use ‘Cookies’ on our site and you will be directed to our Privacy and Cookie Policy page. By continuing to use our website, you consent the terms of our Privacy & Cookie Policy, including our use of cookies. We may change our Privacy & Cookie Policy at any time and if we do, changes will be made on this page of our website.

What personal data we collect and why

Contact Forms
When visitors complete a contact form on our website, we collect the data they submit. This includes their personal information, specifically name, phone number and email address. We also collect any message or comments included within contact forms.

We do not share any personal data that we collect with anyone and we only use the data when providing our service, for example booking tables in the restaurant. We sometimes publish comments and feedback submitted via contact forms, on our website and social media


What Are Cookies?
Cookies are small text files that typically contain at least two pieces of information; a website name and a unique user ID. Cookies are beneficial to the website user, they make the interaction with frequently visited websites smoother.

When you visit a site for the first time, a cookie is downloaded onto your computer. The next time you visit the same website, your computer checks to see if it has a cookie that contains the site name and if it does it sends the information contained in the cookie back to the website.

This means a website can identify you as a previous visitor and can tailor what you see on the site. This does NOT mean the website can identify you as a person, the cookie does not know who you are, just that you have been on that particular website before and what you looked at on that site.

Some cookies can record how long you spend on each page on a website and what links you click on. This helps the website owner understand how their site is working for their visitors and how to develop the site further. For example if there is a page on our website that no one is interested in, then we may remove that page. Likewise we may add more of the type of content that gets a lot of attention.

Google Analytics Cookies
We use Google Analytics software on our website. Google Analytics uses cookies to track which page a website visitor initially lands onto the site, which pages they then click on to, how long they stay on each page, what links they click and where they came from, e.g. if they clicked on an advert in Google, or from a Facebook page, or a link from another website etc. Google Analytics does not store any personal information about the website user within these cookies.

Managing Cookies
You are able to block or allow cookies using the ‘Settings’ or ‘Tools’ menu in your internet browser. Find out how to Disable Cookies.

Your Rights

General Data Protection Regulations (GDPR) came into effect on 25th May 2018. The new regulations are designed to protect all EU citizens from privacy and data breaches. Under the GDPR you have various individual rights, each of which we have summarised below.
Visit the UK Information Commissioner’s Office website for more details of the GDPR Regulations and your rights.

The right to be informed
Individuals have the right to be informed about the collection and use of their personal data. You can view our Privacy & Cookie Policy on our website at any time

The right of access
You have the right to see any and all personal information that we hold about you. You can request access to your personal information at any time. Once we have identified you we will send full details of the information we hold about you by email.

The right of rectification
You have the right to have inaccurate personal data rectified, or completed if it is incomplete.

The right to erasure also known as the ‘right to be forgotten’
You have the right to have your personal data erased if the data is no longer necessary for the purpose that it was originally collected for.

Right to restrict processing
You have the right to ask us not to process your information (or pass your information to other companies or organisations) for marketing purposes. We never pass your details to any third parties and we only use your details to contact you in relation to the services we provide, for example confirming restaurant bookings.

The right to data portability
You have the right to receive personal data that we hold about you in a structured, commonly used and machine readable format. You have the right to request that we transmit the data that we hold about you to another data controller of your choosing.

The right to object
You have the right to object to mass processing of your data and potential scoring or profiling. We confirm that we do not undertake mass processing of personal data, we don’t do any scoring and we don’t do any profiling.

Rights in relation to automated decision-making
You have the right to receive details as to how automated decision-making is being applied in evaluating your suitability for certain products or services. We do not use any automated decision-making.


If you have any issues or concerns regarding the service we provide, please get in touch with us by phone, email or in writing as soon as possible so that we can investigate.

You can write to us at:
Reina Kitchen Meze & Bar
11/12 Market Road
PO19 1JW

You can call us on: 01243 787 303 or 01243 788 717
You can email us at:

If you have any issue regarding how we store or use your personal information, you can contact us as above and you can also contact the Information Commissioner’s Office (ICO).

Our Restaurant


Our Address Is

11/12 Market Road
PO19 1JW

Find us on a Map

Get Directions



Open Every Day For

Lunch Menu:
Monday to Friday
11.30am to 4.00pm

Dinner Menu:
Every Day
11.30am to 11.30pm